Lost and theft claim problem with apple care

What i can do... my phone was stolen last December 22 . I would like to claim lost and theft with apple . I do have apple care but it does not connect with my apple id . And i have been waitng for apple to fix the problem since 12 / 22/ 22. So it take time a month and half already



Thanks

iPhone 13 Pro Max

Posted on Feb 7, 2023 5:47 PM

Reply
1 reply

Feb 7, 2023 5:52 PM in response to Am_pally

Am_pally Said:

"Lost and theft claim problem with apple care: What i can do... my phone was stolen last December 22 . I would like to claim lost and theft with apple . I do have apple care but it does not connect with my apple id . And i have been waitng for apple to fix the problem since 12 / 22/ 22. So it take time a month and half already Thanks"

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Apple doesn't take such claims. You need to troubleshoot this yourself.


Troubleshooting a Lost iPhone

Given Find My is not an option, you'l have to do so the old fashioned way. Find My can only be enabled directly on the iPhone. It cannot be enabled elsewhere. So, is it enabled on the iPhone?


So, what to Try:

  • Dial it: See if it is heard ringing


  • Ask Local Authorities: See if it has be hanged over.


  • Text It: Ask whomever has come across it, to contact you.


  • Ask Someone: See if someone you know (i.e. Friend, or Family Member) if that came across it.


  • Backtrack your Locations: If you are at a coffee shop, or a library, stop by and see if it was safely placed aside.

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Lost and theft claim problem with apple care

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