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User profile for user: Kamranaslam
Kamranaslam Author
User level: Level 1
12 points

Whatsapp backup not enough iphone storage


Hello,


I have an Iphone 14 Pro Max 256GB, I'm trying to create a whatsapp backup of 39.99GB to my icloud where I currently have over 200GB of free space available, but I'm getting the following error "Not enough iphone storage, free up 39.38GB of storage space on your iphone to back up your charts"

This is confusing and frustrating, why do I need the free space on my phone when the backup is going straight to iCloud? even I free up the space required, I will still get the same error. Is there anything I can do please?

Many thanks

Posted on Feb 8, 2023 11:33 PM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,468 points

Posted on Feb 8, 2023 11:41 PM

Kamranaslam wrote:

"Not enough iphone storage, free up 39.38GB of storage space on your iphone to back up your charts"

This is confusing. You are talking initially about iCloud space and the message in quotes are referring to iPhone memory space.


It would be better if you can please re-post with a screenshot, in order to understand the phenomenon better. Images/pictures speak louder than words. 


Please understand this is a public forum: While attaching a Screenshot, do not provide any personal credentials, such as IP address, Card detail, email id, apple id, IMEI number, Serial Number, Phone number, Order ID, if you are sharing a map ensure your location is not identifiable, etc.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.


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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,468 points

Feb 8, 2023 11:41 PM in response to Kamranaslam

Kamranaslam wrote:

"Not enough iphone storage, free up 39.38GB of storage space on your iphone to back up your charts"

This is confusing. You are talking initially about iCloud space and the message in quotes are referring to iPhone memory space.


It would be better if you can please re-post with a screenshot, in order to understand the phenomenon better. Images/pictures speak louder than words. 


Please understand this is a public forum: While attaching a Screenshot, do not provide any personal credentials, such as IP address, Card detail, email id, apple id, IMEI number, Serial Number, Phone number, Order ID, if you are sharing a map ensure your location is not identifiable, etc.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.


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Whatsapp backup not enough iphone storage

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