You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

scanner to computer failure after iMac update

Brother printer/scanner won't scan to computer since I updated iMac to Monterey 12.6.3. Can't seem to find a solution. Any ideas please

iMac 21.5″, 12.6

Posted on Feb 12, 2023 1:50 PM

Reply
2 replies

Feb 13, 2023 9:20 AM in response to macwulf

I am sorry you are having scanner problems. If you will bear with me, I will offer some things to consider which may be useful. Whenever we install an operating system upgrade or some OS updates, printers and scanners will often stop working. Then a new OS compliant software must be installed for the scanner. Experience has shown that many printer/scanner manufacturers are very slow to provide updated software. What you can do is to thoroughly check the vendor's web site for updated compliant software that works. If none is available, then you should ask when it will be released. If that doesn't work, you can try scanning using Apple's Image Capture app. It will scan, but is not full featured. Another alternative is to download and try the full featured scanner software from VueScan. You can try it for free. It will show a watermark until you purchase it. I bought it and can recommend it. I have no association with VueScan. Good luck.

VueScan Scanner Software for macOS Catalina, Windows 10, and Linux


scanner to computer failure after iMac update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.