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Airpods dont sync to iPhone 12, but sync to other devices.

Airpods dont sync to iPhone 12 automatically, but sync to other devices. I've forgotten them, re-paired them which will connect them and take me through the configuration steps, but once I close them, they dont reconnect. When i open the airpod case, iPhone does show power status of case and airpods, but wont reconnect when I put them in my ears... This just started, they are on 5B9 firmware...


Posted on Feb 13, 2023 8:53 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 14, 2023 5:07 PM

Hi bohdabber,


You've indicated several great steps taken. One that was not mentioned is resetting the AirPods. How to reset your AirPods and AirPods Pro reviews the specific process used for that:


  1. "Put your AirPods in their charging case, and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case, and put your AirPods in your ears.
  4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
    • If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
    • If your AirPods don't appear there, continue to the next step. 

5. Put your AirPods in their charging case, and keep the lid open. 

6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*

7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen."


If the behavior persists after the reset, contact Apple Support directly to investigate further.


Regards.

Similar questions

3 replies
Question marked as Top-ranking reply

Feb 14, 2023 5:07 PM in response to bohdabber

Hi bohdabber,


You've indicated several great steps taken. One that was not mentioned is resetting the AirPods. How to reset your AirPods and AirPods Pro reviews the specific process used for that:


  1. "Put your AirPods in their charging case, and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case, and put your AirPods in your ears.
  4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
    • If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
    • If your AirPods don't appear there, continue to the next step. 

5. Put your AirPods in their charging case, and keep the lid open. 

6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*

7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen."


If the behavior persists after the reset, contact Apple Support directly to investigate further.


Regards.

Airpods dont sync to iPhone 12, but sync to other devices.

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