Sign In with Apple ID does not work with security keys

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Level 1

14 points

Sign In with Apple ID does not work with security keys

I've enabled and added 3 security keys to my Apple account. Logging in the web or device to iCloud/AppleID portal works flawless. But if I try to login to a 3rd party service that uses the Sign In with Apple in a non-Safari browser I never get a prompt for the security key and instead I'm getting an error "Your request could not be completed because of an error. Please try again later.". In Safari it works as it prompts for TouchID.

Is this a known issue of using Security Keys in your Apple account?

Posted on Feb 14, 2023 11:48 PM

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Answer 1

Limnos

Level 10

427,283 points

Feb 15, 2023 3:19 AM in response to sonSSJ4

I don't see any discussion here --> About Security Keys for Apple ID - Apple Support

so maybe ask Apple Support -->

Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support

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Sign In with Apple ID does not work with security keys

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