When using Safari to access Netflix, I no longer see any images - only text and black boxes where the images should be. Netflix says it is a Safari problem. They had me reinstall Safari, restart my Mac and restart my modem. None of that worked. If I use Firefox as my browser, everything works fine.
[Re-Titled by Moderator]
MacBook Pro
Current netflix site uses AVIF image format. Unfortunately, the AVIF is only supported in Mac OS 13 Ventura.
Thanks for this. I was able to remove the remaining bits of McAfee and Avira. I then restarted. Although it did not fix the Netflix problem, I do appreciate the help. The issue may have nothing to do with my Mac and could be some weird Netflix problem. I'll just use Firefox with Netflix for the immediate future. Thanks again for trying.
Interested if you've found resolution...I have the exact same issue, probably similar timing and machine/system. I also tried clearing cache and DNS because the internet told me to, to no avail.
That is good advice but since I am not using antivirus or VPN, that is not causing the problem.
Any other suggestions?
Thanks for trying at least.
Beg to differ and in the user Own Words " Turning 3rd party security software on or off makes no difference when accessing Netflix"
What are you disagreeing with? I have seen no change when using Safari with Netflix making any of the suggested changes. I still see no images.
I appreciate the free advice and did not intend any offense. I asked a question because I did not understand your comment.
Please take a look at the report included above and let me know if any further suggestions. Thx
Thank you for the Report.
We will dissect it in detail.
Will get back to you when time permits
I suspected something like that. Thanks for that.
this is exactly what I experience too!
There will be future updates for Monterey from 12.6.3 to resolve this graphics issue with Safari 16.3 ? I finally did a reload of Monterey with Apple Support and then refused the update for Safari to 16.3...now graphics appear. Another side issue, the finder window with Monterey will not show iPhone or iPad in window for wifi bluetooth sync...I'm a little worried Apple will leave us Mac Book Pro users from early 2016 and prior will now miss out on updates completely.
When using Safari to access Netflix, I no longer see any images
