I was trying to update my iCloud music library via iTunes on my Windows PC. Past 2 months it was working good and past 1 day am facing the Genius results can't be updated right now. I tried to logout and login again but no luck and uninstalled the itunes and reinstalled again but same error. I have the large size playlist. So, please hep me and how to fix this issue?
Windows
OK - I don’t want to get anyone’s hopes up, but I seem to have made headway …
I rang Apple again today and spoke to two guys who seem to have unlocked the problem I’ve been having. Caveat: I upgraded to Windows 10 for free - plus I have the latest iTunes installed.
The Apple tech guy advised me to go to Edit then Preferences. A box popped up which showed that syncing with the cloud wasn’t ticked. This certainly wasn’t something I’d done - I can only assume that it somehow happened automatically. I ticked it again and suddenly my iCloud returned.
This seems to have fixed the issue I was having BUT [1] iTunes on my PC spent ages syncing with iCloud and in doing so randomly generated loads of duplicate tracks; [2] these then filled up my phone - it somehow changed the automatic downloads switch, which I know I set to ‘off’ … so I’m having to weed through the music on my phone, removing the downloaded tracks which should never have gone on there.
BUT (again!) I appear to be free of the problem … fingers crossed?!?!?
I have had this exact problem for the last year and have come to the conclusion that the old PC I have been using to ad CD’s to iTunes Match is now just too old to work.
I have bought an Apple USB SuperDrive and I am trying to figure out what Apple laptop I should buy buy to enable me to add CD’s again?
I could do with some advice, if I wanted to buy an old Apple laptop on eBay to use with my new Apple USB SuperDrive, just to add CD’s to iTunes Match, which model laptop would make the most sense both economically and in terms of functionality?
I’d like for this system to be relatively future proofed but can’t really afford a new MacBook just to add old CD’s to iTunes Match.
It's somewhat distressing that here 8 months after what looks like the most recent post, I'm experiencing the same exact issue. I very recently subscribed to Apple Music and subsequently tried to sync my iTunes library to iCloud. It's giving the same unhelpful Genius error listed above. I have tried all the solutions given in here, and none work. I'm running the last 12.10 version of iTunes available for Windows 7 on my old desktop. It has thousands of songs ripped from years of buying CDs on it, and not much else. I have other iOS and MacOS devices but nothing suitable to hold 40 GB of music just for iCloud.
Hi,
I have tried your above mentioned steps but no luck :(
Please help me any other workaround to resolve the issue ?
Hello! Thanks for replying!
Created a new library and received the same error as soon as I tried to turn on iCloud Music Library :(
Opening iTunes in safe mode also has not helped, I'm afraid...
Hi,
No luck!
Still getting same error.
Apple support not given the proper solution!
Anybody have any luck? This is still happening to me.
No luck from my end, still same error
Hello again! I, at least, have no VPN and turned off my antivirus already. No change 😢
Edit: *Tuesday, not yesterday. When I wrote "yesterday" I was referring to the day before this happened again, just to clear up any confusion.
Having the same error for weeks. Hoping for a fix for windows 7
It’s been done 2 weeks ago but no reply
Thanks for the support
surely they can’t discriminate anyone on window 8 or below for this error. Some of us are loyal apple customers for many years
Same problem here. It was working fine a couple of weeks ago or so, but now I get the same message everytime (0x80090302).
I have tried everything suggested here but without any luck.
*OS Windows 7.
Does anyone have any updates?
Its getting frustrating now and I think everyone will be feeling the same … come on Apple how about a fix
Genius results can't be updated right now. An unknown error occurred (0x80090302)
