Why can’t I login to my games and play them anymore. I have been trying to play my HAY Day game and it comes on the screen and than it turns back off. What do I do to play my games. I removed 1/2 of my games from my screen and it has not helped

Greetings Sylvaville,

To clarify, does the app shut off or does the iPad shutoff? If you are having issues with just apps, you can try these steps:

1. Close and open the app.
2. Restart your iPad.
3. Update your device and game.
4. Delete and reinstall the app.

You can find a more in-depth list of steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

If we have an incorrect understanding of the issue, consider offering additional details to help the community to guide you to a resolution.

• What exactly happens?
• Which iPadOS version are you using? (Settings > General > About)
• Does it work on other devices?

We hope this helps so you can play your games.

Best wishes.