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Until recently my 2019 iPad Pro was charging fine but now it does not charge when I’m using a usb-c to usb-c cable. Even with the cable that came with iPad. I have tried several different cables and charging blocks. But it starts charging if I connect a usb-a connector on the other end. Any idea what’s wrong with my iPad and how can I fix it?
iPad Pro, iPadOS 16
Hi pramil25,
Welcome to the Apple (user-to-user) Community.
Re: iPad charging issue
Wondering if updating (if possible) to the newest iPad OS might help:
Eg: About iPadOS 16 Updates - Apple Support says: iPadOS 16.3.1 is the latest.
Else:
Apple Support have articles online that may help troubleshoot:
If your iPad won't charge - Apple Support
If your iPhone or iPod touch won't charge - Apple Support
Charge and connect with the USB-C port on your iPad - Apple Support
or
You might want to reach out to the iPad Support Team:
There is a "Get Support" link (or an app) at the bottom of their webpage (link below)
All the best :-)
Hi pramil25,
Welcome to the Apple (user-to-user) Community.
Re: iPad charging issue
Wondering if updating (if possible) to the newest iPad OS might help:
Eg: About iPadOS 16 Updates - Apple Support says: iPadOS 16.3.1 is the latest.
Else:
Apple Support have articles online that may help troubleshoot:
If your iPad won't charge - Apple Support
If your iPhone or iPod touch won't charge - Apple Support
Charge and connect with the USB-C port on your iPad - Apple Support
or
You might want to reach out to the iPad Support Team:
There is a "Get Support" link (or an app) at the bottom of their webpage (link below)
All the best :-)
Thank you for your reply, and for checking out those 2 articles.
Certainly is weird, pramil25.
Seems best to consult with the experts at Apple Support for their advice:
Eg:
Online: Contact - Official Apple Support
or
Apple phone numbers around the world
Contact Apple for support and service - Apple Support
or
If you want to check on warranty / Apple Care:
How to: Find the serial number or IMEI on your iPhone, iPad, or iPod touch
Where to enter the serial number to see what info. is available:
Check Your Service and Support Coverage - Apple Support
All the best :-)
Thanks.
Both the first 2 solutions don’t work. I have my iOS updated and have tried different solution Apple has mentioned about not charging.
The challenge is it’s charging with usb-a to usb-c but not with usb-c to usb-c cable. Which is a weird issue to have.
iPad charging issue
