Macbook
On my Macbook Pro (NOT iPhone), one contact's gray initials keep showing up at the top of imessages on my computer even when it is not a new message, (they don't on synced iPhone). How do I delete on my MacBook Pro?
MacBook Pro 13″
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User profile for user:
ManJor
User level:
Community Specialist
Hi Lassie01,
You can check the steps here to make sure a past conversation isn't pinned: Pin a conversation in Messages on Mac - Apple Support
If that doesn't resolve it, does the contact continue to show if you delete the conversation thread? For help with deleting a conversation thread on your Mac, test the steps below found in the article here: Delete messages and conversations in Messages on Mac
"Delete a conversation
- In the Messages app
on your Mac, search for a conversation. - Do any of the following to delete a conversation:
- Delete an empty conversation: Move the pointer over an empty conversation, then click the Close button
. - Delete a conversation: Select a conversation, Control-click, then choose Delete. Or, if you have a trackpad or a Magic Mouse, you can also swipe left with two fingers on the conversation in the sidebar, then click the Delete button
."
It's important to note, when using macOS Ventura, if you delete the conversation this would not delete the messages fully, unless also deleted from Recently Deleted. This means you'd be able to recover the message thread using: Delete messages and conversations in Messages on Mac - Apple Support
Cheers.