trust not showing up on locked iphone
old iPhone is locked, trying to get to reset with a new Mac mini M2 Pro 2023
says to click trust on computer.. then click on phone.. never has a prompt on phone..
(in locked mode with countdown)
iPhone 6, iOS 11
Question marked as
User profile for user:
JessS19
User level:
Community Specialist
Greetings jmd123jmd123jmd123,
When you say that your iPhone is locked, do you mean that you've forgotten the passcode? If so, these are the best steps to take:
- Have a computer.
- Power off your iPhone.
- Place iPhone into recovery mode.
- Restore your iPhone.
You can find more detailed steps, including images, by visiting this link: If you forgot your iPhone passcode
If you are experiencing Activation Lock, check out: How to remove Activation Lock
We hope this help, so you can resolve the issue and use your iPhone.
Best wishes.