Files App in iPad OS 16 fails to open files stored in iCloud
Files App in iPad OS 16 fails to open files stored in iCloud
iPad Pro 12.9-inch, 2nd Gen, Wi-Fi, Cell
Files App in iPad OS 16 fails to open files stored in iCloud
iPad Pro 12.9-inch, 2nd Gen, Wi-Fi, Cell
Hello Yehudif,
We understand that the Files app is not working as expected. To clarify, what happens when trying to open your files? For example, do you receive an error message? The following steps may be able to help resolve this issue:
1. Quit and reopen an app on iPad
3. Update iPadOS (Secure your data with a backup before proceeding)
4. Verify if you're able to open the files using the iCloud website: Use iCloud Drive on iCloud.com
We look forward to hearing back fro you.
Take care.
Hello Yehudif,
We understand that the Files app is not working as expected. To clarify, what happens when trying to open your files? For example, do you receive an error message? The following steps may be able to help resolve this issue:
1. Quit and reopen an app on iPad
3. Update iPadOS (Secure your data with a backup before proceeding)
4. Verify if you're able to open the files using the iCloud website: Use iCloud Drive on iCloud.com
We look forward to hearing back fro you.
Take care.
Hi yehudif,
We're happy to hear that you were able to get this resolved! It was no bother at all.
If you need help in the future, we'll do what we can to help.
Cheers!
Thank you so much for your help, Grace. I should have figured that out on my own. Sorry to bother you guys.
Files App in iPad OS 16 fails to open files stored in iCloud