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Level 1

8 points

Deleting email messages.... GONE into oblivion

I've got a good one!! I just purchased a new iMac 24. I've successfully done a transfer using time machine from my old Mac to the new iMac24. However, when I try to delete emails to the email JUNK folder, they are NOT THERE. I know, I've seen people describe the "fix" and I tried it but to no avail! I've spoken to some a few mac support people, who referred me to Senior consultants, but some some reason, they can't seem to reach me by phone (wish they'd leave a voicemail...!)

The version of Mac MAIL is 16.0.... It seems that no matter what i've tried NOTHING WORKS!!

iMac 24″, macOS 13.2

Posted on Mar 1, 2023 4:14 PM

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djw0051 Author

Level 1

8 points

Posted on Mar 2, 2023 9:40 AM

Problem SOLVED !!! For anyone out there with this problem, make sure that your TRASH CAN icon is associated with the CORRECT email account!!!

There are several categories: Favorites / REAL EMAIL Act. (comcast email in my case) / On My Mac. There is also one called "Smart Mailboxes", which has the sub-category "Today" in my case... I don't use it.

It seems that I was looking "on my mac", when the deleted emails were going to Comcast email folder...!

hope this helps someone....

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Deleting email messages.... GONE into oblivion

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