You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

7 points

Purchases by a Minor

My 6 year old made approximately $1000 in purchases on Roblox in the course of several hours within one day.

I immediately started the dispute process with Apple but, he was blowing through thousands of Robux before I could get his account closed down…

Apple refunded one of the 99.99 purchases out of 8 and denied the other 7….TWICE.

Is there a human being I can call to plead my case? I literally cannot afford bills because of this mistake and I don’t know what to do.

Please help, anyone.

iPhone 12

Posted on Mar 1, 2023 4:55 PM

Similar questions