How to fix sudden yellow screen glitch after taking off Apple Watch Series 8?


Yellow screen appears for very small time Apple watch series 8 yellow screen glitch when taking off from wrist.

apple has even replaced multiple watch but e even the new one does the same problem. Anyone else has the same issue?

This is very annoying. Is this a hardware or a software issue? Also, what is Apple doing about it?


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Apple Watch Series 8

Posted on Mar 2, 2023 12:12 PM

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Posted on Nov 12, 2023 1:47 AM

Update: So the “fix” was only temporary and the following day after installing the new update, the yellow flash returned. Thankfully I was due a call from the Apple Team yesterday as a “catch up” to see how things were going and explained the situation.


She reiterated that this issue is known and they are genuinely working on a solution. It’s not just affecting Series 9s but watches all across the board as far back as Series 5/6. As I am one of the first apparently to push this issue they are using my Watch device to gather as much data stamps to figure out what is causing the issue. Again, they seem to believe it’s relating to the sensors on the underneath. In terms of what to do with your watch if you’re having this problem, she advised to just keep hold of it until the Engineering/Development Team suggest otherwise. They are confident a future OS update will fix the problem.


I just thought I’d keep you all in the loop (as there isn’t much advice out there on this issue) and to kind of reassure you all that as it stands the watches you have aren’t “faulty” but are just experiencing a temporary “glitch” due to something hiding in the software.

59 replies

Apr 5, 2023 7:49 AM in response to Silviafr91

Hello!


I have the same yellow screen glitch problem on my Apple watch series 8.

I've asked Apple for repair, and they checked it and found nothing.

They sent me back my watches, asked me to set upthe watches like a new device. It didn't help. I still have the same problem.


It's a screenshot before repair.


I've made also a video before repair with the yellow screen glitch and added it to youtube to show to Apple support consultant (I'll add a link.)

https://youtube.com/shorts/xaCsnDPJeMo?feature=share

I also have a video with the yellow screen glitch after repair.

https://youtube.com/shorts/InX04uuB0GM?feature=share

I'll try to do with it something, because my watch spent 1,5 months in services with no result, and it is only 4 monthes, I don't think it's normal with it's price, truly sad.


Jul 17, 2023 7:39 AM in response to LD150

Looking at pictures people have the yellow screen bug whilst using it, mine and my wifes series 8 both flashes yellow/white screen for half a second. This happens from going to sleep mode on. Taking off the watch, or when putting it on the table and the table doesn't go to sleep mode and when I pick it up it happens.


Has there been any update to this? Or is my problem not the same one?

Oct 28, 2023 11:44 AM in response to Silviafr91

I’m pretty glad I came across this. I’ve got a Series 9 and almost immediately noticed the same issue; take the watch off and the screen would flash yellow. Spoke to AppleCare+ and they offered a replacement.


I received the replacement watch (which I got 2 days ago) and again, the first time I took it off my wrist it did the exact same thing… I’ve looked high and low for an answer, but nobody, not even Apple can properly determine if it’s a software or hardware issue. I’ve got another scheduled call with a senior engineer tomorrow, but I don’t want to keep having my watch replaced if it’s still going to persist with the new device😅


Has anyone had any further luck than me, and sussed out what’s going on?

Oct 28, 2023 11:07 PM in response to LD150

Appreciate the link. I’ve tried all the steps listed, with both the watch I sent back (I did this all over the phone when speaking to a senior engineer) and I’ve also tried it all with my current watch. The issue itself is very intermittent. I can take it off maybe 3-5 times in a row, and the screen won’t flash. But then after 30+mins of wearing it, when I take the watch off, it’ll more than likely flash; it’s strange.


Personally, I think I’m narrowing it down to the sensors underneath the watch itself and thinking it may have something to do with the software. Maybe it’s not recognising correctly, when the watch is on/off and it causes the glitch; which seems to be quite a bit more common than I expected.


I may try what Michael is doing, and hang onto the watch and just see what happens. I love getting a new device, but at the cost of Apple potentially sending replacement after replacement and it not solving the issue, I’d rather just hang on to what I’ve got until further information is available.

Mar 4, 2023 11:50 AM in response to LD150

Thank you for your suggestions; I tried but unluckily it didn’t work: the yellow glitch persists. I understand it is probably not so serious, but it is very annoying… mostly because it has happened even with the second watch.

i’ll try to reach out for the assistance… I just hope it’ll disappear with some new software update…

if it has happened to anyone else, please let me know!

thank you

Apr 5, 2023 11:17 AM in response to Silviafr91

Wow! It’s really cool. Thanks for your answer and the recommendations!


When I asked for the repair in the official Apple service I also sent a link and a photo of the bug in a chat, but the first repair box that was sent to me was lost somewhere and I had to ask for a new one. I’ve asked for the repair box to send it to official Apple service because I live in a small community and I had an experience with an authorized local service and it was really not good. I think in the process of creating a new repair case the given information can be lost between this recreation… And the Apple technical team probably didn’t receive all the details I’ve tried to give them…


I’ll try to contact with Apple support as you recommended, and try to refer your experience with them. Probably it will help. I used the Apple support app a few times and I have to say that the success of the case is almost always depends on the concrete consultant.


Please let me know how it goes with your watch! Thanks in advance

Jul 8, 2023 8:37 AM in response to Silviafr91

i recently bought the Apple Watch 8 and i’m having the same issue. I was on the phone with support and the man guided me through the steps so we can see what the issue is. Engineers told him to tell me that I could either send it back or get it fixed so I told him that I would send it back. When I arrived to the Apple Store today I was told that I could get it repaired and I could not get a replacement. I hope this issue gets fixed because it is very annoying.

Feb 9, 2024 2:30 AM in response to Silviafr91

Yes, it started yesterday when I took it off. I thought maybe it was because the back of the screen hit the table a bit when I set it down, but I gently took it off just now and it did it again. I guess it’s good to know that we aren’t alone in this issue. But it’s worrisome and super annoying. So yeah, same shuff you’re experiencing. Hopefully it doesn’t affect my $600 watch 🤦🏼‍♀️

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How to fix sudden yellow screen glitch after taking off Apple Watch Series 8?

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