How to fix sudden yellow screen glitch after taking off Apple Watch Series 8?

Kev4600 wrote:

It’s on my new Series 9 watch too. It’s software related no doubt.

My SE does not do it so not software, but either hardware or hardware/software combination.

I have the same problem

This problem is observed in my series 9 too

I am having this problem too. However, it is persistent and I haven't been able to see anything on my screen for a few days now. I contacted Apple support and they told me there is no hardware problem. So all I can do is wait for a software fix. Just to record it here, the iPhone (14 pro) software is 17.2.1 and the Apple Watch (Series 8) is 10.2.

Series 9, Watch OS 10.4, having same issue.

Anyone facing this with 10.4 Series 9?

Wow! It’s really cool. Thanks for your answer and the recommendations!

When I asked for the repair in the official Apple service I also sent a link and a photo of the bug in a chat, but the first repair box that was sent to me was lost somewhere and I had to ask for a new one. I’ve asked for the repair box to send it to official Apple service because I live in a small community and I had an experience with an authorized local service and it was really not good. I think in the process of creating a new repair case the given information can be lost between this recreation… And the Apple technical team probably didn’t receive all the details I’ve tried to give them…

I’ll try to contact with Apple support as you recommended, and try to refer your experience with them. Probably it will help. I used the Apple support app a few times and I have to say that the success of the case is almost always depends on the concrete consultant.

Please let me know how it goes with your watch! Thanks in advance

i recently bought the Apple Watch 8 and i’m having the same issue. I was on the phone with support and the man guided me through the steps so we can see what the issue is. Engineers told him to tell me that I could either send it back or get it fixed so I told him that I would send it back. When I arrived to the Apple Store today I was told that I could get it repaired and I could not get a replacement. I hope this issue gets fixed because it is very annoying.

Appreciate the link. I’ve tried all the steps listed, with both the watch I sent back (I did this all over the phone when speaking to a senior engineer) and I’ve also tried it all with my current watch. The issue itself is very intermittent. I can take it off maybe 3-5 times in a row, and the screen won’t flash. But then after 30+mins of wearing it, when I take the watch off, it’ll more than likely flash; it’s strange.

Personally, I think I’m narrowing it down to the sensors underneath the watch itself and thinking it may have something to do with the software. Maybe it’s not recognising correctly, when the watch is on/off and it causes the glitch; which seems to be quite a bit more common than I expected.

I may try what Michael is doing, and hang onto the watch and just see what happens. I love getting a new device, but at the cost of Apple potentially sending replacement after replacement and it not solving the issue, I’d rather just hang on to what I’ve got until further information is available.

Agreed. It’s obviously nothing too “detrimental” as the watch itself works/operates absolutely fine. Doesn’t lag, freeze or any of the usual things you’d expect with a possibly faulty device. Hopefully the upcoming updates solve the niggly issue.

Sorry for the delay in an update. The senior advisor I spoke to initially last week never returned the call on Friday… I’ve chased it up and spoke to another senior advisor today who once again asked for the data logs so she can have the issue escalated; which the advisor last week didn’t do for whatever reason. However, with the release of the new iOS and WatchOS this morning and having updated both devices, I’ve failed in being able to make my watch do the “yellow flash”; slightly to my annoyance haha.

Due to this advisor needing my watch to flash so she can send the data onwards, I’ve been trying almost all day to replicate the issue; but to no avail. So… I’m thinking and hoping that with this latest update they may have possibly fixed this ongoing issue? I’m still trying as I’m typing this out and my watch just refuses to produce the yellow flash. If you haven’t updated your watch/iphone I suggest doing so and hopefully, like myself, it looks to have solved/fixed it.

Yes, the update I installed was 10.1.1 for the Watch and 17.1.1 for my iPhone.

Funnily enough yesterday my watch was at its all time worst too. It would flash every time I took the watch off properly, and even if I laid it on my wrist and then pulled it off; it never did that previously. So I was getting a bit weary of it which is why I chased Apple up again this morning to say the issue had become worse. But with this update, everything seems to have done a 360, which is both bizarre but thankfully good. Fingers crossed something clicks and your watch sorts itself out. If I’m able to find anything else out from this Senior Advisor I’ll be sure to update you on here. All the best!

There is no advice to give except that it is cosmetic, it’s known to Apple, and to inform Apple.

It has been highlighted by a number of users for at least the last year while I have been responding on Watch forum. I don’t think it affects all watches.