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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Since upgrading to iOS 16.3.1, my screen periodically goes black and i have to do a hard restart on it. Please don't say to continue doing this. You need to address the problem. Do I need to file a claim for this new device that I recently purchased from Apple and ask to have it replaced? I would bet this is not a hardware issue and more of a software issue.
iPhone 14 Pro
Hello ~ Obviously you have worked through here…
If your iPhone won't turn on or is frozen - Apple Support
I would have it checked out and go from there…
Genius Bar Reservation and Apple Support Options - Apple
iPhone Repair & Service - Apple Support
Inconvenience…yes but I would have it checked out anyway.
~Katana-San~
Hello ~ Obviously you have worked through here…
If your iPhone won't turn on or is frozen - Apple Support
I would have it checked out and go from there…
Genius Bar Reservation and Apple Support Options - Apple
iPhone Repair & Service - Apple Support
Inconvenience…yes but I would have it checked out anyway.
~Katana-San~
Iphone 14 Pro has black screen
