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Songs Grayed Out on IPhone But Available on PC ITunes

I didn't get a helpful response the last time I asked this question: Songs Are Grayed Out ... Again - Apple Community


Can somebody with Apple please read my initial question where I've detailed the "usual suspect" causes are not applicable to this issue. I think I've narrowed down what the root cause may be. Each song that's repeatedly (over 15 years) but intermittently not available on my phone have an attribute titled Grouping populated. I created this to sort a "top 100" playlist. See the screenshots from my phone (New Years Day) is not available, and my computer (New Years Day is available with a Grouping defined). This issue impacts about 50 of my songs over and over again. After synching at least twice they usually end up on my phone but it's a pain to keep resolving. Is it possible having a grouping defined causes songs not to synch to the iPhone?


All songs available from U2 War EXCEPT New Years Day



New Years Day File IS on my computer with "Grouping" defined:


iPhone 13 Pro

Posted on Mar 6, 2023 8:24 AM

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Mar 6, 2023 9:48 AM in response to SravanKrA

I do not see "No Longer Available". These songs are still available, and many of these were not purchased from the Apple Store they were uploaded to my PC from a CD. Can you please re-route or escalate this issue as there seems to be a software bug involved. Please look at my incident reports - songs with the Category attributed filled in are the ones not showing up on my phone.

Songs Grayed Out on IPhone But Available on PC ITunes

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