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Hi Friends,
I'm running macOS Monterrey 12.6.3 and am trying to back-up my iPhone SE (2020; running iOS 16.3.1) to my computer but keep running into the error "could not run backup because the backup was corrupt."
I've reset the settings on my iPhone and deleted all previous backups but am still unable to run a backup. What else might I try to resolve the problem?
Thanks for your help.
Please delete the old backup and try again. Because anyway if you take a fresh backup it is going to overwrite on that old backup and is going to create a new one.
Alternatively, you can archive the old backup.
How to create Multiple Backups on the same device.
Please delete the old backup and try again. Because anyway if you take a fresh backup it is going to overwrite on that old backup and is going to create a new one.
Alternatively, you can archive the old backup.
How to create Multiple Backups on the same device.
It would be better if you can please re-post with a screenshot, in order to understand the phenomenon better. Images/pictures speak louder than words.
Please understand this is a public forum: While attaching a Screenshot, do not provide any personal credentials, such as IP address, Card detail, email id, apple id, IMEI number, Serial Number, Phone number, Order ID, if you are sharing a map ensure your location is not identifiable, etc.
With the limited information that you have provided, It is hard to even guess the problems faced by you.
You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...
Please re-post with detail so that someone else can help.
Hi, I’m using MacOS Monterrey so all backups occur via the finder. The backups have already all been deleted both within finder and in any library directories. The folder MobileSync is still present.
Thanks but I have quoted the message verbatim. There is no additional information available.
Cannot back-up iPhone on MacOS-based computer
