You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

iPhone frozen on Lock Screen. Can’t turn off

I need help

iPhone 13 Pro Max, iOS 16

Posted on Mar 8, 2023 4:44 PM

Top-ranking reply

Level 10

195,711 points

Posted on Mar 8, 2023 4:54 PM

Nathanluke17 Said:

"iPhone frozen on Lock Screen. Can’t turn off"

-------

Troubleshooting a Frozen iPhone:

A. Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support

B. Try the Tips at these Apple Support Links:

C. Being Stuck in a Boot Loop:

Your iPhone might be stuck in a boot loop. This typically happens when you unsuccessfully download something or an update stalls. So, refer to my User Tip: How to Fix an iPhone in a Boot Loop - Apple Support

View in context

Similar questions