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Andantedolce Author

Level 1

9 points

Cannot download a music album on PC

I purchased an album from iTunes using my iPhone. Usually, when I do this, it automatically appears on my PC (Windows 11) as well. However, this time, it doesn't. From the account setting of iTunes (PC), I could see the album under the purchased items, but there was no button or anything to download. It only allows me to "share" on social media, etc. When I searched the album on the store, it says "purchased" but does not allow me to download. "Check for available downloads" does not work either.

Another more recent purchase I made using iTunes (PC) worked, and it also appeared on my iPhone.

Anything else I can try?

Windows, Windows 10

Posted on Mar 8, 2023 5:10 PM

Top-ranking reply

turingtest2

Level 10

274,546 points

Posted on Mar 9, 2023 8:33 AM

Occasionally new purchases from the iTunes Store can be hidden from your purchase history for reasons unknown. See Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support and Redownload apps, music, movies, TV shows, and books from the App Store, iTunes Store, and Apple Books - Apple Support.

Purchased in the iTunes Store also indicates a hidden item, otherwise you should see Play for purchases, or the price for anything else.

tt2

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Cannot download a music album on PC

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