JPEG in text message

Hi pax333,

For help with ensuring you can see photos, first make sure your iPhone is running the latest iOS. If needed, the article here can help: Update your iPhone or iPad

Once updated, if the issue remains check your iMessage settings with the help of the guide here: Set up Messages on iPhone

You can also find helpful information below also seen in the article here: If you can't send or receive messages on your iPhone or iPad

"If you still need help

• Try to restart your iPhone or iPad.
• Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need cellular network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.
• Check with your carrier to see if the type of message you’re trying to send, like MMS or SMS, is supported.
• If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.
• Make sure that your device has enough space to receive images and videos.
• Make sure that you entered the correct phone number or email address for the contact."

If all settings and connections are correct, reach out to Apple Support directly to further assist.

Contact - Official Apple Support

Contact Apple for support and service - Apple Support

Best.

This is a result of apple offloading images. There’s an issue due to their aggressiveness with this “feature” but what solved it for me was turning off iMessage restarting your phone and turning it on (wait a min for it to activate) then check messages again and you should be able to see them once you tap them

Dre445 wrote:

Does not work

If the photos don’t show up in Messages, please try these steps:

1. Force restart iPhone - Apple Support
2. Please ensure that iCould Photos are turned on: Set up and use iCloud Photos - Apple Support. After turning on iCould Photos, go to the contact in Messages, click on their contact pic, then scroll to the bottom, and see if you see a message along the lines of: “(number) of images available to download from iCloud.” Click on “Download,” and the photos should start appearing as they download.
3. I was asked to troubleshoot this issue on a relative’s iPhone. iCould Photos were turned on, but his iCould storage was full. So I used this Support Article to “make some space,” and the photos started showing correctly. 

Also…

1. Please turn off your iPhone. Leave it off for 5 mins. 
2. Please turn off iMessages in your settings.
3. Turn off iPhone. 
4. Leave for 1 min. 
5. Turn iPhone back on. 
6. Go to Settings, and turn iMessages back on (wait 1 min. after doing so)
7. Tap on JPEG files in your messages, and they will appear (some automatically)

Thanks your suggestion solved my problem!I turned off iMessage in settings, turned phone off. After turning phone back on went to settings and turned iMessage back on. Went to messages and was able to open photos.

same thing with my phone.

1. go to settings and switch off imessages
2. turn phone completely off
3. turn on
4. wait a minute
5. switch on imessages

should be fixed! once you click on images

Great, that worked for my ifun 13 and my mums iphone 11, disable imessage, turn off phone, restart phone and wait a minute or less and then turn imessage back on.

fixt 👍🏻😎

1. Try turning off iMessages in your settings.
2. Turn off phone
3. Turn phone on
4. Go to setting and turn iMessages back on (wait a min after doing so)
5. Tap on JPEG files in your messages and they will appear (some automatically)

wtfnub wrote:

Great, that worked for my ifun 13 and my mums iphone 11, disable imessage, turn off phone, restart phone and wait a minute or less and then turn imessage back on.

fixt 👍🏻😎

😊 That’s wonderful to hear!

following incompatiblechamps, togggling the imessage and restarting my phone worked for me, thanks.

either u or person sending the text did not update the iOS

Follow the guidance in the Best Answer post at the top of this page and every page of this thread.

I have a very similar issue. Recently updated my IOS to 16.4.1 on a iPhone 12 mini and now I can’t receive images properly. I’m used to the already annoying HEIC format that Apple uses for smaller size files but I receive photos in IMessage as JPEGs which although is a more universal format, fails to open. According to some people who CLEARLY do not have or experienced this issue, it’s definitely not the IOS upgrade but either my phones fault, every person who sends me photos through iMessage, and/or the source of the images. Of course based on this response it gives me the “I’m not having this issue so it must be you” vibes. I’ve checked all and found nothing. Thanks Finch, the robot response was more useful

Ever since I updated my phone to the latest IOS I am having the same issues as Bluemagic0214. I have tried resetting network settings, logging out of iMessage, restarting iphone, and no solution to this issue.

Clearly? Hardly! I it was “clearly” then it would be clearly noticed by millions of the 2 billion iPhone users and this forum, as well as the trade press, would be overwhelmed with comments about it. No, it is a problem with your phone, your sender’s phone, or the source of the images.

A jpeg is the worldwide standard for photos. Unless the file is corrupted it will display as an image.