I got scammed, my credit card was billed on another Apple account. I did not make the purchase. How can I refund ?

SamJR8 Said:

"I got scammed, my credit card was billed on another Apple account. I did not make the purchase. How can I refund ?"

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For reference...

Secure your Accounts:

When it comes to Accounts, you should modify the credentials every-so-often, for security purposes.

A. Verify Your Devices:

Verify that your the devices logged in to your account or officially yours, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support

B. Consider Modifying your Credentials:

Having been scammed, someone likley has your credentials. So, by all means, consider modifying them, starting with a new password.

• Modify: your login credentials (Using Both a New eMail and a New Password for each and all sites)
• Associate: a different method of payment to your account
• Enable: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option

Start here: 

If you see 'apple.com/bill' on your billing statement - Apple Support

The important part described in that article is "view your purchase history." Do that. 

If Apple does NOT show a record of the purchases, then it is likely that some scammer has gained access to your credit card number and is pretending to be Apple. It is a common scam.

If that is the case, Apple cannot fix it but your card issuer can. When we had spurious American Express charges purported to be from another major US retailer, American Express customer service had the charges identified as bogus, forgave the debt, and issued my wife a new card number, all within just over 24 hours. They also verified that the retailer had nothing to do with the charges.

If the Apple purchase history shows the charges, then a friend or family member may have access to your credentials. Continue with instructions in the article.

If you're a Family Sharing organizer and it came from someone in your group, click here and ask.

If someone else got access to your credit card, contact your financial institution.

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