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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I recently upgraded to the iPhone 14 and I cannot access my notes. When I click on the app it’s frozen and there is a folder flashing on the bottom left corner. When I tap on it it shows iCloud and on my phone but it won’t let me select one. Thank you in advance for your help with this issue.
shellie114 Said:
"I don’t have my old phone. It was wiped clean after I transferred my data to the new phone."
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Troubleshooting Deleted Notes:
A. Some Links:
B. iCloud Settings:
Look in iCloud settings in each device, and make sure that Notes is clicked. If it is, then unclick it, and then click it again. See if is then accible.
C. Hiding Notes:
Hiding notes is not an option of the iOS (nor the macOS, for that mater).
shellie114 Said:
“Hi, thank you I went to the settings and everything is green and I’m not able to access my notes. The folder on the bottom left is still flashing."
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Thank you for the screenshot.
A. Reenable Notes:
No success?...
B. New iCloud Sessions:
Log out of iCloud on ALL of your devices. Then, log back in, one at a time, enabling Notes as you do so. Perhaps it all needs to resync?
shellie114 Said:
“Hi, thank you I went to the settings and everything is green and I’m not able to access my notes. The folder on the bottom left is still flashing.”
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You are welcome,
Provide Images:
Can you reply back with a photo of your iPhone’s screen? Or a screenshot, if that shows this screen? Take a screenshot on your iPhone - Apple Support. IMPORTANT: Leave out personal info (i.e. names) but covering it with red rectangles and such through use of the Photos app.
shellie114 Said:
"I can't access my notes: I recently upgraded to the iPhone 14 and I cannot access my notes. When I click on the app it’s frozen and there is a folder flashing on the bottom left corner. When I tap on it it shows iCloud and on my phone but it won’t let me select one. Thank you in advance for your help with this issue."
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Still have the old iPhone?
Transferring Notes Between Phones:
Enable Notes in iCloud on your old iPhone and on your new iPhone. Once enabled, then they should popup in Notes. So, Perform the following in the order provided:
shellie114 Said:
"I went to the notes in settings and changed it to on the phone. I was able to pull it up then. Thank you so much for your help!"
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You are welcome. Glad to have helped.
Hi, thank you I went to the settings and everything is green and I’m not able to access my notes. The folder on the bottom left is still flashing.
I don’t have my old phone. It was wiped clean after I transferred my data to the new phone.
I went to the notes in settings and changed it to on the phone. I was able to pull it up then. Thank you so much for your help!
I can't access my notes
