You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone Message APP Slow and unresponsive

Since last Iphone update I am experiencing that message APP in my iPhone is very slow and some times unresponsive

  1. Tried closing all app.
  2. Tried restarting the phone
  3. Tried removing all apps not used regularly
  4. Tried deleting all messages in the APP.


Looking for advise for resolving the same

iPhone XR, iOS 16

Posted on Mar 13, 2023 10:48 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 15, 2023 10:43 PM

Just checked the problem seems only with Message app.

Have used other apps found no lag.

Battery Health & Charging - Maximum capacity - 81%


Once I ope the app it takes more than 10 Sec's to become responsive.

Also noticed that its showing 40 unread messages even though I have deleted all messages and currently messages has only 3 messages.


6 replies
Question marked as Top-ranking reply

Mar 15, 2023 10:43 PM in response to ryane77

Just checked the problem seems only with Message app.

Have used other apps found no lag.

Battery Health & Charging - Maximum capacity - 81%


Once I ope the app it takes more than 10 Sec's to become responsive.

Also noticed that its showing 40 unread messages even though I have deleted all messages and currently messages has only 3 messages.


Mar 15, 2023 11:02 AM in response to Gaurov

Hello Gaurov,


It looks like you've completed a lot of the steps found on the article If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support. Just to clarify, is the issue only within Messages or have you noticed any slow behavior anywhere else on the iPhone? Additionally, we'd like to double check the battery health as that can sometimes cause misbehaviors. Under Settings > Battery > Battery Health, what does it show for maximum capacity? And are there any messages?


Knowing those details will help narrow the issue down. In the meantime, we also recommend that you review the suggestions here If your iPhone or iPad is running slow. This link covers a few other possible causes for performance issues, like low storage or connectivity.


Cheers!



Mar 17, 2023 7:49 AM in response to Gaurov

Hi Gaurov,


The badge notification is the red dot on the Messages icon with a number inside that shows unread messages. You indicated that this is showing incorrectly in the last part of your previous message: "Also noticed that its showing 40 unread messages even though I have deleted all messages and currently messages has only 3 messages."


Since this is occurring as well as the issue with the performance of the Messages app, reaching out to Apple Support would still be the next step we would recommend. They would be the best suited to investigate what's happening. Contact them using the link we previously sent over or by calling the phone number most applicable to you from here: Contact Apple for support and service


Best regards.

Iphone Message APP Slow and unresponsive

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.