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Since last Iphone update I am experiencing that message APP in my iPhone is very slow and some times unresponsive
Looking for advise for resolving the same
iPhone XR, iOS 16
Just checked the problem seems only with Message app.
Have used other apps found no lag.
Battery Health & Charging - Maximum capacity - 81%
Once I ope the app it takes more than 10 Sec's to become responsive.
Also noticed that its showing 40 unread messages even though I have deleted all messages and currently messages has only 3 messages.
Just checked the problem seems only with Message app.
Have used other apps found no lag.
Battery Health & Charging - Maximum capacity - 81%
Once I ope the app it takes more than 10 Sec's to become responsive.
Also noticed that its showing 40 unread messages even though I have deleted all messages and currently messages has only 3 messages.
Had to do Factory Reset to resolve the issue after support from Apple.
Hello Gaurov,
It looks like you've completed a lot of the steps found on the article If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support. Just to clarify, is the issue only within Messages or have you noticed any slow behavior anywhere else on the iPhone? Additionally, we'd like to double check the battery health as that can sometimes cause misbehaviors. Under Settings > Battery > Battery Health, what does it show for maximum capacity? And are there any messages?
Knowing those details will help narrow the issue down. In the meantime, we also recommend that you review the suggestions here If your iPhone or iPad is running slow. This link covers a few other possible causes for performance issues, like low storage or connectivity.
Cheers!
Hi Gaurov,
The badge notification is the red dot on the Messages icon with a number inside that shows unread messages. You indicated that this is showing incorrectly in the last part of your previous message: "Also noticed that its showing 40 unread messages even though I have deleted all messages and currently messages has only 3 messages."
Since this is occurring as well as the issue with the performance of the Messages app, reaching out to Apple Support would still be the next step we would recommend. They would be the best suited to investigate what's happening. Contact them using the link we previously sent over or by calling the phone number most applicable to you from here: Contact Apple for support and service
Best regards.
Hey Gaurov, thanks for getting back to us and letting us know the additional detail about the app badge number being wrong.
Your battery percentage looks fine, 81% shouldn't be a problem.
We recommend at this point to reach out to Apple Support so they can look into this with you further.
Take care!
"about the app badge number being wrong" not understood this comment
Iphone Message APP Slow and unresponsive
