The date of birth for could not be changed because of a server error

Trying to approve a change to a child's date of birth and getting error saying "Server Error. Please try again". Have tried multiple times over a number of weeks and keep getting the same message. How do I fix this error?


[Edited by Moderator]

Posted on Mar 14, 2023 4:12 AM

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Posted on Mar 14, 2023 5:51 AM

In my experience, server errors just last a brief amount of time. I suggest you ask Apple about this. Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Mar 14, 2023 5:51 AM in response to scot21

In my experience, server errors just last a brief amount of time. I suggest you ask Apple about this. Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support


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The date of birth for could not be changed because of a server error

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