Voicemail badge won't clear

Hi,


I have an iPhone 12 Pro, and have had a voicemail recently. answered the voicemail and deleted. However the voicemail badge will not clear from my phone.


I have the most unto date iOS, have tried restarting the phone, removing the sim and reconnecting, also tried the advice seen before to disable badges - restart the phone - enable badges.

Still nothing is working...


Please can someone advise.

I know this is a very "first world" issue, but still an annoyance.


Thanks

iPhone 12 Pro

Posted on Mar 16, 2023 12:03 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 18, 2023 1:39 PM

Try this:


From another phone leave yourself a VM.


Then … recover your VM.


See if the “badge” clears.


MWIs (Message Waiting Indicators) often got “out of sync” in the pre-smartphone days, and this often worked.

2 replies

Mar 18, 2023 1:31 PM in response to JGS078

Hello JGS078,


You've done some great troubleshooting on this matter already. Thanks for taking those steps. Since the issue persists, further assistance may be needed. We want to make sure you reach the right team for help with your iPhone and this voicemail badge, so we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support - Apple.


Thank you for participating in the Apple Support Communities and have a wonderful day.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Voicemail badge won't clear

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.