When my daughter try’s to invite me to our share family and I accept, it says something went wrong. The data is in the wrong format. How can I fix this so we can all share the data storage I am paying for?

When my daughter is trying to invite me to our share family and I accept, it says something went wrong. The data is in the wrong format. How can I fix this so we can all share the data storage I am paying for?

iPhone 13 Pro

Posted on Mar 16, 2023 7:44 PM

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1 reply

Mar 19, 2023 7:23 AM in response to laboswell72

Hello laboswell72,


If you are having trouble accepting a Family Sharing invite, the following guidance can help:


"If you can't accept the invitation

If you can't accept the invitation, see if someone else joined a family with your Apple ID. Remember, you can only join one family at a time, and you can only switch to a different family group once per year.


  1. Not all content is eligible to be shared.
  2. Age varies by country or region.
  3. Accepted forms of payment vary by country or region.

"

If the problem persists, Contact Apple for support and service

Cheers.

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When my daughter try’s to invite me to our share family and I accept, it says something went wrong. The data is in the wrong format. How can I fix this so we can all share the data storage I am paying for?

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