Hi
I got Esim.When i scan code i am receiving this error.Unsupported Esim.I talked to my carrier about this they are saying your sim is active nothing is wrong from here.I did all esim troubleshooting method.My phone is carrier unlocked and physical sim of same carrier is working fine.Problem is with esim.Can anyone help plzz..
iPhone 12 Pro Max
The phone you purchased is not unlocked. It sounds like the phone is from the US. If it is “new” then it was probably purchased from a retail store, not directly from Apple. That means it can only be activated on a US carrier and will lock to the first carrier used.
You’re not going to be able to use that phone. Return it and get your money back.
The phone you purchased is not unlocked. It sounds like the phone is from the US. If it is “new” then it was probably purchased from a retail store, not directly from Apple. That means it can only be activated on a US carrier and will lock to the first carrier used.
You’re not going to be able to use that phone. Return it and get your money back.
Can you find your carrier on the list of supported eSIM service on this Apple page?
Find wireless carriers and worldwide service providers that offer eSIM service - Apple Support
OK… so it’s just the eSIM.
Is the carrier you’re trying to use on this list? Find wireless carriers and worldwide service providers that offer eSIM service - Apple Support
What country are you in?
Has the phone been purchased outside the country or region of your carrier?
Did you set up the iPhone as a new device after setting it back to factory settings, without using any backup, and then try to add the eSIM?
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Yes it's purchased from other country and yes i setup as a new device after resetting without using any backup.Problem is when i reset iphone they ask me to choose carrier after resetting it.There are list of many carriers but i cant find anyone belongs to my country this is happened when physical sim is not inserted in it but when i insert physical sim its shows only two carrier At&t and one more i don't know the name these both carrier not belong to my country..
Yes its available in list..I also contact with Apple about this.They are saying talk to your carrier about this.I talked to my carrier they are saying your sim is active nothing is wrong from here
What is this then..and why physical sim is working properly in it..
Pakistan
Yes carrier is in list..
If i insert physical sim of same network then its working properly but esim is not working.
Carrier of esim is Ufone.
Unsupported Esim
