Recently when trying to reply to a whatsapp message via carplay it tells me "oops something went wrong".
I can read messages, and send new messages but can't reply.
IOS is up to date, Whatsapp is up to date and I even unpaired and re-paired my phone but still nothing.
Any ideas? is this a Whatsapp issue or Siri issue?
iPhone 13 Pro Max
After multiple attempts at contacting WhatsApp support and getting generic replies, I FINALLY got a real response and it fixed the issue. You need to update to WhatsApp vs 2.24.8.78. That seems to fix the issue. Everything was working again for me today.
WhatsApp does have an update it’s now 2.23.8.78 have to do a manual update via App Store
CarPlay works week with messages, replies fine so I don’t think it’s an iOS issue, besides family and friends who have not upgraded iOS are having same problem
whatsapp themselves are simply not interested, I have opened a total of 33 tickets and 21 emails so far, and every single one has received the same response, and then followed up with “we have provided you with a response……….close ticket
NOTHING is going to happen until THEY want to deal with it, or unless people constantly put pressure on them with opening tickets and complaining
I’ve also got this issue. Pretty sure it occurred with the iOS 16.4.1 update. I suspect something changed with a CarPlay/Siri API and they haven’t updated.
I contacted WhatsApp and was greeted with the “make sure you are running the latest version of iOS” and closed the ticket.
Separately, I also have an issue where CarPlay WhatsApp notification result in Siri re-reading old messages that I’ve already replied to. Again, contacted WhatsApp and was giving the same useless help and they closed the ticket.
when you go to the Apple Store and Search for WhatsApp, if you already have it installed you will see Open on the side. to get to the Update, if it is available for you, you have to NOT click on the Open button but instead in the area I have highlighted in Yellow. (the area under the title if the screenshot does not come through) This will take you to the details page and if the update is available it will offer it there. Try that
It must be a problem with the last whatsapp upfate, as i’ve tried with other devices that didn’t have it updated, and both siri and carplay worked correctly
The only work around is creating a new message which is super annoying.
I've also noticed it no longer seems to know it's read the messages already - it constantly shows the red number indicating there are new messages to read.
Me too but tonight have connected wife’s android to the car so it’s now android auto and it works perfectly change it back to my iPhone and connect to apple car
play and it won’t reply so must be a apple problem 🤷🏼
So, your saying you can’t get 23.8.78 in the App Store? Weird. Your iOS is definitely the latest. Just thinking out loud: if you were able to use a VPN to fool App Store that you are in North America, whether the latest WA version would appear? 23.8.78 has only been available since Friday (28/04), so maybe they’re working on other regions now?
To create a message to a group. Say new WhatsApp message to group. It will ask who. And then say the group name. Works for me. Again not ideal but a workaround.
I can confirm 23.8.78 is available in North America. I did however have to open App Store and manually update. I’m not sure if the latest version is dependant on having latest iOS version 16.4.1 ?
Thank you. I’ve just gone in manually to the app page in the App Store and it has given the option to update. Let’s see!
I thought that only was me, but I can see that is a general issue.
I was reading the comments and some of you agree that is a WhatsApp issue, but Im using both whatsapp (business and normal) and both launch the same error to reply WA messages.
Could maybe be a iOS issue?, I recently update to 16.4 and this bug doesnt appeared before upgrade.
Pretty sure this is a WhatsApp issue and not iOS as I’m not on 16.4 and it’s not been working. When trying to reply siri either goes “sorry” or “oops” or just does nothing, very annoying ☹️ hopefully they will sort it at some point
I’ve updated mine this morning. And the reply issue is fixed. This was the most annoying part. I believe the notification issue is android also. That it keeps a dot showing outstanding notifications. Unless you listen to the messages within the CarPlay app. Other than that I can deal with that. Even though it seems counterproductive. It does help in case you have auto speak messages on and miss them. It prompts to have a look and see that messages you have. So it may in fact be done on purpose. I think the iPhone message app does the same.
I read somewhere that you have to turn face and Touch ID off for what’s app and that fixes the problem. I’ve tried that and it doesn’t. At least messaging works still. I just created a group in that instead. 🤷🏻♂️
CarPlay whatsapp replying error
