Powerbeats Pro case not charging
Case not charging every time.
[Re-Titled by Moderator]
Beats
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User profile for user:
Bill_T1
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Community Specialist
Hi luiz2334,
The article Charge your Powerbeats Pro covers how to charge PowerBeats Pro as well as steps if they are not charging:
"If you can't charge your Powerbeats Pro
If you're having trouble charging your Powerbeats Pro, here are some things you can try.
- Make sure that the earbuds are seated properly in the case.
- Use another power source or a different cable.
- Clean the earbuds, then make sure that they're completely dry.
- Reset your device.
If you still need help, contact Apple Support."
You may also need to ensure the charging port of the case is free of any debris, lint, or other elements that may prevent contact with the charging pins of the cable if trying another cable doesn't help.
Regards.