Powerbeats pro charging case won't charge

I've tried reseting and failed. I've tried different cords and power sources and failed. No matter the attempts I've made with troubleshooting steps it's failed.

Beats

Posted on Aug 6, 2023 2:29 PM

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1 reply

Aug 7, 2023 1:26 PM in response to Marasia1571

Hi there Marasia1571,


Thank you for posting to Apple Support Communities.


We understand you're having an issue with your Powerbeats Pro charging case. We'd like to help.


It sounds like you've done some really great troubleshooting. At this point, if you're still having issue, we recommend having your Beats repaired. You can find out more about Beats repair & service here: Beats Repair & Service - Apple Support


If you would like help locating a service provider or setting up repair, contact Apple Support here: Contact Apple Support


Take care.

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Powerbeats pro charging case won't charge

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