airpod pro 2 cant turn off the sound when open the charging case

Hello Levicuide,

We have a great support article that might help with this. Please take a look at it here: Change settings for AirPods Pro (all generations) - Apple Support. Follow this guidance:

"Turn off charging case sounds on AirPods Pro (2nd generation)

Your AirPods Pro (2nd generation) charging case plays a sound when it pairs, charges, and more. You can turn off these sounds.

1. Wear your AirPods, and make sure they’re connected to your device.
2. Do one of the following:

• On iPhone, iPad, or iPod touch: Go to Settings , tap the name of your AirPods near the top of the screen, then turn Enable Charging Case Sounds on or off.
• On Mac: Choose Apple menu  > System Settings, click the name of your AirPods in the sidebar (you may need to scroll down), then turn “Enable charging case sounds” on or off."

We hope this helps. Let us know if we can assist with anything else at all. Take care.

airpod pro 2nd gen enable charging case sounds option is not showing in settings on my iPhone, why? What’s wrong?

Hi, when you say computer, could I try plugging the case into my windows 10 computer? This issue is driving me mad as tried all the steps many times but still no option showing at all to turn the sounds off (not even a greyed out part that’s been mentioned)

I finally got my to turn off. I flipped my case open for 30 seconds. Then took the buds out and put them in my ears. I left the case open. Then went to Bluetooth/airpods. Scrolled down to the button labeled “enable case sounds” and turned it off. The beeping it gone now when I charge. Thank God. Apple needs to address this. This is the second time I’ve this happen without ever having messed with it on my own.

Your explanation is WRONG! 2 phones and both DO NOT have an enable or disable case sounds for AirPod Pro. It IS NOT greyed out. This setting is, simply put, NOT available on 2 different IPhones!!!

I too have this issue. I use them with a Samsung S22 Ultra because I prefer Apples Airpods but even when I connect the Airpods to an iPhone and then turn off the sound settings, whenever I pick them up in the morning, they chirp away annoyingly for about 30 seconds!! It is extremely annoying! I've had like 3 different versions of Aipods with the Pro 2s being my latest and I can say 100% that I won't be replacing with newer versions. It is really annoying. Throughout the day time it's not really that annoying as it's usually loud when you're out and about but 5-6am in the mornings when getting ready for work and you wake your wife up with stupid beeping noises! Also, why won't Apple make some kind of app for them to be used in Android? They would sell so much more. The amount of people who I speak to who like them but won't buy them because you cant change the settings in Android. Before anyone bashes me with just buy the iPhone, I shouldn't have to and own ipads and a Mac book Pro etc.

If you wear the AirPods Pro 2, only then is the enable/disable charging sounds option is available from the iPhone.

I found that I could change this as long as my case was plugged in. Otherwise, the option was greyed out.

Easy fix! You need to have both of your AirPods in your ears and it will no longer be greyed out, then you can disable the Charging Case Sound.

Same issue. I’m wondering if it was accidentally removed in 16.4.1??

I am confident I have a solution for Android users wanting to disable the case sounds, though it does require use of an iPhone. I am posting here because this comes up as one of the first search results when trying to resolve this issue.

1. Connect Airpods to an iPhone (Or perhaps other apple device, haven't tried. In my case, an iPhone 15 Pro was used) and set them up (I assume. Mine had been set up months prior)
2. Disable case sounds in settings (This action alone only disables sounds if the Airpods remain connected to an iPhone that is powered on. Case sounds return if the iPhone is turned off)
3. Remove the Airpods from the "Find My" app. This was the key for me.

I haven't heard case sounds with the iPhone I used turned off for a couple of weeks. I've only used them with my Android phone. Action #3 was the true solution that I had not seen suggested anywhere. Hopefully this helps others.

That’s weird I have the same issue and I put the serial number into apples website and it said the serial number is real and the only issue I’ve had so far is the case noise setting not showing up which is fine since it only makes noise when it is reset

I used your troubleshoot and to people still looking if your case is already open; close it then reopen the setting will then be able to change. Thank you so much, for some odd reason I abhor my devices making noise and you saved my aggravation.

After trying everyone's suggestions, my airpod pro 2's still make sounds even when I just slightly bump my bedside table. There is absolutely no rhyme or reason why it makes a sound as I have turned the sound setting to "off". Even when they are fully charged and completely cleaned, they still make noise if moved but not every time they are moved. I'd say it goes off about 75-80% of the time if they are touched or moved in any way. Very frustrating, especially at night when I'm using them and my Husband is trying to sleep.