Iphone 14 Pro Macro not working

I have an iphone 14 Pro and I love it. My problem is the macro mode in video. I have turned it on in settings and the little yellow flower turns on and the macro works perfectly with the photo mode. But whatever I do I can´t get the macro mode to work in video mode (yes, I put it on .5 first). Can anyone please help. Thank you.

iPhone 14 Pro

Posted on Mar 20, 2023 10:26 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 22, 2023 2:37 AM

Thank you for your answer. With the help of a YouTube video the answer is simple. Macro video mode will NEVER work in 4k 60 fps - when I reduce 4k to 1080 or 30 fps, it works perfectly. Perhaps Apple should clarify this.

Thanks again

Regards

Mike

2 replies

Mar 21, 2023 4:52 PM in response to MiguelGardnerCarrascal

Hi MiguelGardnerCarrascal,


It seems you're taking the correct steps to get your iPhone to take the video you're trying to take.


If you're not able to use the correct camera mode, which you should be able to change mid-video even, then we recommend contact Apple Support for more help investigating this issue with your iPhone camera:

Get Support


A support advisor can run a diagnostic to check your camera with you and make sure it's behaving as expected.


Thanks for using the Apple Support Communities.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone 14 Pro Macro not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.