Random Number Added to 1:1 Texts

When my son texted me today, it showed another random number. He only sent it to me, but this other number was added. When I message just him, he sees it as going in this group chat. I see other people in past having this problem for years and no response. Can someone at Apple please explain what is happening?! I need to be able to text my son without someone else seeing. We’ve both blocked the number but it won’t let us leave the conversation and when we text each other, this number keeps showing up. This is crazy, help!

iPhone 11, iOS 16

Posted on Mar 20, 2023 3:02 PM

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7 replies

Mar 22, 2023 6:47 AM in response to traceyfromoviedo

Hi traceyfromoviedo,


Per the support article Add and remove people in group text messages on your iPhone or iPad:


"You can’t add or remove people in group SMS/MMS messages and you can't add or remove someone if anyone in the group uses a non-Apple device. Learn the difference between iMessage and SMS/MMS messages." and "If you can't add or remove someone in a group message

You can only remove someone if the group has four or more people, and everyone is using an Apple device, like an iPhone or iPad."


as well as this from Leave a group text message thread on your iPhone or iPad:


"You can leave a group text message as long as there are three other people on the thread and everyone is using an Apple device."


It's unclear from your post if this other number is using a non-Apple device, or if you cannot remove individuals because there are not enough people remaining in the group.


Further, as you indicate this occurs when you send messages to your son, verify the contact you have stored for him is not associated with this number. Delete the group conversation on both devices, and see if it continues if your son initiates the message to you instead.


Regards.

Mar 29, 2023 5:02 PM in response to traceyfromoviedo

Good afternoon traceyfromoviedo,


Based on the troubleshooting you have already tried, it might be helpful for you to speak directly with Apple about this issue.  They'll be in the best position to investigate this further.  Click the link below, choose the phone number for your region (or the closest one to it) from the list, and call when it is convenient. 


Contact Apple for support and service - Apple Support


Take care.


Mar 29, 2023 4:24 PM in response to bbesspete

This is also happening to my son. When I text him, my phone doesn’t show the random number. When my son receives the message it is now a group message with number from Textnow (660)628-8779. When he replies I receive as a group message. We tried deleting thread on both I-phones and even updated ISO to latest. When he starts a tread it adds the textnow number. This only happens when he texts me or I text him. When we group text with one other person it doesn’t happen.

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Random Number Added to 1:1 Texts

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