You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

screen frozen

what do i do when my screen has been frozen on the apple logo all day- i have tried all the advice from apple and nothing worked


iPhone 12, iOS 14

Posted on Mar 22, 2023 4:46 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 22, 2023 5:02 PM

"screen frozen: what do i do when my screen has been frozen on the apple logo all day- i have tried all the advice from apple and nothing worked"

-------


Use the following info...

Troubleshooting a Frozen iPhone:

A. Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


B. Try the Tips at these Apple Support Links:





C. Being Stuck in a Boot Loop:

Your iPhone might be stuck in a boot loop. This typically happens when you unsuccessfully download something or an update stalls.  So, refer to my User Tip: How to Fix an iPhone in a Boot Loop - Apple Support

1 reply
Question marked as Top-ranking reply

Mar 22, 2023 5:02 PM in response to hellooooooooooooooooooooooooo

"screen frozen: what do i do when my screen has been frozen on the apple logo all day- i have tried all the advice from apple and nothing worked"

-------


Use the following info...

Troubleshooting a Frozen iPhone:

A. Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


B. Try the Tips at these Apple Support Links:





C. Being Stuck in a Boot Loop:

Your iPhone might be stuck in a boot loop. This typically happens when you unsuccessfully download something or an update stalls.  So, refer to my User Tip: How to Fix an iPhone in a Boot Loop - Apple Support

screen frozen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.