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Level 1

4 points

I phone frozen on

Hello my I phone will not power off and is frozen I tried up vol +vol down then hold side button

iPhone 14 Pro Max, iOS 16

Posted on Mar 23, 2023 2:32 PM

Top-ranking reply

Level 10

212,498 points

Posted on Mar 23, 2023 2:36 PM

When in doubt, reboot:

then

then

Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

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