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Installation failure

I can't install any applications on my Mac. Never had this problem before. Doesn't matter if it is Microsoft applications, Zoom or any other legit software, I always get 'Installation failed'. Any suggestion what can be the problem? Thanks.

Posted on Mar 24, 2023 6:27 AM

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2 replies

Mar 25, 2023 1:39 PM in response to LeThor

Hey LeThor,


We'll be happy to see how we can help in Apple Support Communities.


You didn't mention what macOS software version is installed on your MacBook Air. It could be the version installed is not compatible with the application. You can verify the version of your Mac's software by clicking the Apple menu > About This Mac.


Also, while you are in About This Mac, go ahead and verify the amount of storage you have available. It could be there isn't enough space to install the application. Here is the link if you should need to free up storage.


If you still need help, reach back out and let us know more details like the software version on your Mac, how much storage is available, and the exact message you are seeing.



Take care!

Mar 25, 2023 11:47 AM in response to LeThor

Hi there!


Using this Apple Support article as a guide, Get system information about your Mac, let us know what year your Mac is, the model, and what version of macOS you are currently using.


Do you have enough storage to install new applications?

Free up storage space on your Mac - Apple Support


If you have enough storage, does the issue persist in Safe mode?

How to use safe mode on your Mac - Apple Support


I'd also recommend you see if you can reproduce this issue in a new, test user account.

Add a user or group on Mac - Apple Support


Jack

Installation failure

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