Magic Keyboard Touch ID not working consistently

I've a 2023 14" macbook pro, of today Feb 24 2024, it's fully software-updated with sonoma 14.3.1 and the finger print sensor has been AWFUL and crippled. I took out my finger print, cleaned off the keyboard, which wasn't dirty as I keep it clean, and my fingers are clean, not wet, etc. It took FOREVER to load a new fingerprint and it's still not working, or I would say BARELY! I have not downloaded any software but judging that there's MANY of us having this same exact issue, it's gotta be Apple / Apple software, or maybe a hardware problem where the finger sensor dies? I'm kind of new with Apple products and they're NOT cheap! and this IS leaving a VERY sour taste in my mouth.

Good to know I’m not alone. Also frustrating this issue hasn’t been fixed Sonoma, or even acknowledged by Apple.

M1 Pro macbook pro

I have the same issue.

My setup:

• 2023 16" M2 MBP in clamshell mode
• MacOS Ventura 13.5 (22G74)
• Magic Keyboard on firmware 1.4.8

It works indefinitely when I:

1. turn off the keyboard
2. forget the keyboard
3. plug it in via a cable

Interestingly I noticed when I add they keyboard via a direct cable connection it briefly reports the version as 4.0.0 before eventually reverting to 1.4.8 again. Not sure if that's relevant at all but found it interesting.

Has nothing to do with that. Apple refuses to acknowledge the issue as evidenced by this thread. It seems to only be an issue to mb users who dock. For those with minis or studios etc or other Mac’s which done have Touch ID built in it works fine wirelessly…

hi Joshfrai and everyone.

i'v exchanged my Magic Kayboard with new one but the problem still is there.

please let me now when you exchange yours.

and guy's please check and leave a comment here :

Touch ID on Mac mini M2 Pro with Ventura … - Apple Community

we all have same problem with Magic keyboard on Mac mini M2.

I use an older intel i7 MacBook Pro and have the same issue. It’s a general problem it seems. The Apple Store replaced my hardware retested it (it worked then), gave me a 10% discount and sent me home. As soon as I got back the issue was still there. It’s frustrating. I’m a huge Apple fan but this is very disappointing.

Hi guys

On macmini m2 with latest Sonoma 14.2.1

touch id keyboard mini

touch id still deregister it's very annoying, WHEN APPLE WILL FIX THIS ISSUE ????

I noticed the same issue. The only reliable solution seems to be to leave the cable connected on the keyboard. Apparently it will not go into sleep mode. It is definitely sleep mode. This seems like a sleep/wake issue in the keyboard firmware.

[Edited by Moderator]

same problem on my Mac Mini M2 Pro.

i think it's the keyboard save power mode that cause the problem.

the touch id would not work after about 10 minuts if you don't use the keyboard.!

but it would work if you restart device/reconnect/turn off & on blutooth.

Really annoying.

hello again everyone.

i'v got news.

i've tested the keyboard's touch id with a MacBook Pro M1. everything was fine even after an houre.

So it seems the problem is not from keyboard Or, the keyboard has problem only with M2 (probably on Mac Mini only) series.

what's your guess?

what we can do about it?

Yep failed. This morning the touch sensor did. It respond. Pressing in the button woke up the mbp turned on my external monitors etc … but I had to type to log in. This is annoying for a 140 dollar accessory to it not work as intended ? What has apple been saying ?

So i guess it's a Ventura thing. because i've tested my keyboard with MBP M1 2020 but without Ventura and the keyboard was just fine.

and believe me it's not about how many days it takes to stop working, it's about only 20 minutes without using keyboard and then use it again. you will see the Keyboard is OK but the TouchID stops working.

Had this issue after upgrading to 13.3.1. However, the touch id has been working flawlessly after I turned on the unlock with Apple Watch feature. I'm not sure if this is just a luck thing but maybe you guys can give it a shot.

Hi all, meet the same issue. What’s your magic keyboard with Touch ID’s firmware version please? I tried with a mbp NOT on 13.3.1. Still stop working after 10ish min. Maybe it’s the keyboard itself. Thanks