Does MagSafe work when unplugged?

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Does MagSafe work when unplugged?

My daughter and I got a MagSafe for her iPhone 13 and AirPods second generation yesterday.

We charged the MagSafe for 7 hours first, then unplugged it from the charging cable and tried to charge her iPhone. The issue is her phone will not charge (unless the MagSafe is plugged to its cable charger).

This is puzzling… What is the point on having a MagSafe if you cannot go around your home without it having to be plugged in? We needed to leave her phone charging on the MagSafe while the MagSafe needs to remain plugged in.

This takes away the whole point of us buying it… the convenience of being able to move her phone as well as the charging device around, as the MagSafe still needs to be plugged in.

This seems like a waste of money.

iPhone 13

Posted on Mar 25, 2023 6:27 PM

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Answer 1

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destiny241

Community Specialist

Mar 27, 2023 10:04 AM in response to maquerovi

Hello maquerovi,

It's unclear which MagSafe accessory you purchased. Did you purchase the MagSafe battery pack or the MagSafe charger? These wouldn't work the same, that's why we're asking. Review the following on charging your iPhone with MagSafe accessories: MagSafe chargers and battery packs for iPhone - Apple Support

If you're having issues with using a MagSafe accessory, check out these related steps for your daughter's iPhone model specifically: How to use your MagSafe Charger with iPhone 14, iPhone 13, and iPhone 12 models - Apple Support

In case you determine the purchased product isn't what you both needed, you can contact Apple directly to discuss your return options within the 14 day return policy: Contact - Official Apple Support

Take care.

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Does MagSafe work when unplugged?

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