Subtitle issues on TCL TV

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Subtitle issues on TCL TV

We generally watch Apple TV through the App on our TCL Smart TV. We also use numerous other streaming apps. We've noticed an issue particular to the Apple TV app. During any given episode, around 5% of the subtitles won't work properly. They may be on time, or late, but they always just blink on and and off so fast they can't be read. Any work around or is this just a poorly made app? We've never seen this issue on any other service, so I don't really see it being a TV issue. It also happens regardless of whether the TV is using Wifi or ethernet.

BeyondTV,

Posted on Mar 26, 2023 1:33 AM

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Answer 1

Mar 28, 2023 12:57 PM in response to crossmr2

It appears that you are experiencing an issue with the Apple TV app on your TCL Smart TV where approximately 5% of the subtitles do not work properly. The subtitles blink on and off too quickly to be read, even though they may be on time or late. This issue does not seem to occur with any other streaming apps and happens regardless of whether the TV is using WiFi or Ethernet.

There are a few potential reasons for this issue. It could be related to the way the Apple TV app is designed, or it could be a problem with the way the subtitles are encoded. It's also possible that there is an issue with the TV's firmware or software that is causing the problem.

To troubleshoot the issue, you could try updating the Apple TV app to the latest version or checking for any firmware updates for your TCL Smart TV. You could also try adjusting the subtitle settings within the app to see if that resolves the problem. If none of these solutions work, it may be worth reaching out to Apple or TCL support for further assistance.

For more detailed TCL Fixes please check:

https://myuniversalremotecodes.com/tcl-tv-common-problems/

https://myuniversalremotecodes.com/

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