5G Standalone is Missing After Updating to iOS 16.4

You’re must be using physical SIM, can you confirm this?

if yes then visit nearest JIO store and ask for a SIM replacement or eSIM.

Thanks network reset worked. Got 5G now

I am also a Magenta Max customer, in New Jersey. I have the 5G SA switch. I suggest asking T-Mobile. Use their telephone support; the peeps in their stores are not technical, they are sales.

Try to hard restart (not reset) your iphone first, hopefully issue will be resolve if not then you must go for a network reset. Both processes are very simple.

Please contact your Carrier (Jio).

If you don’t have 5G contact your carrier. Either you don’t have a 5G SIM or they don’t have 5G coverage in your area.

You would become enlightened if you read the thread you posted to. JIO’s network is now all 5G SA, so there is no need for a switch.

Select 5G on and do network reset if you are in 5G network coverage it will automatically pickup

Then do the network reset and reply with the result.

Just reset your phone configuration / network settings

I already filed a complaint to the Jio Customer service regarding this. I think we all need to make a complaint about this because if the number of complaints is more, then they will look into this matter quite soon.

First turnoff wifi & make sure you are connected to jio 5G as you can see in my screenshot I was connected 5G then check under 5G NR Connection status instead of RAT service info.

were you able to connect jio 5G before iOS 16.4? If not then you may have not received the jio 5G welcome offer.

@kaustav, please don’t forgot to note the 5G band next time, sometimes if you are on N28 then it may show the LTE thing, also remember one more thing if you see 5G on top left of control centre its mean you are latched on N28 band and if you see jioTrue5G then its mean you are on N78 band.

5g never stopped working even if the SA toggle button went off, of course if you be in coverage. If in case someone sees 5g stopped working, plz go for network reset. But before that you can check at area where you used to have good 5g coverage earlier