The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Why is it that when I go to https://mysupport.apple.com/product/1 , it shows this line "We're sorry, but we're unable to find your coverage information at this time. Please try again later later later"
iPhone 14 Pro Max
Did you buy that iPhone via Apple official channels (Apple Online Shop, Apple physical store, Apple Authorized Reseller)? Should be this case, did you check also this link:--> checkcoverage.apple.com ?
I bought at Apple Authorized Reseller and followed your instructions, here are the results.
Limited Warranty
Expires February 16, 2024
Your warranty package includes the following benefits:
Hardware maintenance
Use certified Apple service and repair at one of Apple Authorized Service Providers
Support via chat & phone
Contact us via chat or phone to meet a technical support specialist
Coverage
