Coverage

Question

Level 1

5 points

Coverage

Why is it that when I go to https://mysupport.apple.com/product/1 , it shows this line "We're sorry, but we're unable to find your coverage information at this time. Please try again later later later"

iPhone 14 Pro Max

Posted on Mar 28, 2023 1:50 AM

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Answer 1

ProustGiulio

Level 10

209,820 points

Mar 28, 2023 2:05 AM in response to Phuongle_82

Did you buy that iPhone via Apple official channels (Apple Online Shop, Apple physical store, Apple Authorized Reseller)? Should be this case, did you check also this link:--> checkcoverage.apple.com ?

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Answer 2

Phuongle_82 Author

Level 1

5 points

Mar 28, 2023 11:53 PM in response to ProustGiulio

I bought at Apple Authorized Reseller and followed your instructions, here are the results.

Limited Warranty

Expires February 16, 2024

Your warranty package includes the following benefits:

Hardware maintenance

Use certified Apple service and repair at one of Apple Authorized Service Providers

Support via chat & phone

Contact us via chat or phone to meet a technical support specialist

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Coverage

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