How can I unlock my Apple ID without the phone number I used to sign in

How can I unlock my iPhone Apple ID without the phone number I used to sign in

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iPhone XS

Posted on Mar 28, 2023 11:25 AM

Best reply

lobsterghost1

Level 10

141,406 points

Posted on Oct 6, 2023 10:33 AM

Did you read past the first post in this thread? I'll summarize for you. If you purchased a used iPhone, which is locked to owner, it is activation locked and the ONLY person who can unlock it is the owner the phone is locked to. If you don't know them or can't reach them, you own a totally, utterly useless iPhone you can NEVER use. Apple won't help you. We can't help you.

Either get the owner who locked the phone to remove activation lock, or return the phone for refund or recycle the phone responsibly.

Read this too --> The All Too Common SAD Reality of Buying … - Apple Community

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66 replies

Dec 2, 2023 4:01 AM in response to Bob Timmons

thanks for your help and MrHoffman as well, but it looks like the phone has been reported as lost or stolen. Seller gave me icloud credentials and I removed the device from there, however I still see the same message when trying to set up the new phone..also I ran a check on imei info and apparently the phone is clean and not blacklisted, so I’m lost?

Mac Jim ID

Level 6

10,203 points

Feb 18, 2024 9:05 PM in response to lakinzi

lakinzi wrote:

I got a no iPhone but it is locked to owner😭😭

Asked and answered many times in this 4 page long thread. It is not a new phone if it is locked to a previous owner. Return it. You will not be able to use it without the credentials of the original owner.