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How can I unlock my Apple ID without the phone number I used to sign in

How can I unlock my iPhone Apple ID without the phone number I used to sign in


[Re-Titled by Moderator]

iPhone XS

Posted on Mar 28, 2023 11:25 AM

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Question marked as Best reply

Posted on Oct 6, 2023 10:33 AM

Did you read past the first post in this thread? I'll summarize for you. If you purchased a used iPhone, which is locked to owner, it is activation locked and the ONLY person who can unlock it is the owner the phone is locked to. If you don't know them or can't reach them, you own a totally, utterly useless iPhone you can NEVER use. Apple won't help you. We can't help you.


Either get the owner who locked the phone to remove activation lock, or return the phone for refund or recycle the phone responsibly.


Read this too --> The All Too Common SAD Reality of Buying … - Apple Community

66 replies

Dec 1, 2023 2:35 PM in response to velizar91

velizar91 wrote:

Wow, thanks for the quick reply. Sorry, but what would that mean exactly? He’s willing to give me his icloud credentials too, if I had those, what would I need to do with them?


You will want to follow the previously-provided link:


What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


Using that, the person holding the Apple ID can perform the unlock remotely, as is described in that article.

Dec 2, 2023 6:49 AM in response to velizar91

velizar91 wrote:

thanks for your help and MrHoffman as well, but it looks like the phone has been reported as lost or stolen. Seller gave me icloud credentials and I removed the device from there, however I still see the same message when trying to set up the new phone..also I ran a check on imei info and apparently the phone is clean and not blacklisted, so I’m lost?

If the seller refuses to give your money back, recycle the phone as it is totally useless to you. You've likely been scammed, which is very common.


Read this --> The All Too Common SAD Reality of Buying … - Apple Community

Dec 2, 2023 9:49 AM in response to velizar91

velizar91 wrote:

thanks for your help and MrHoffman as well, but it looks like the phone has been reported as lost or stolen. Seller gave me icloud credentials and I removed the device from there, however I still see the same message when trying to set up the new phone..also I ran a check on imei info and apparently the phone is clean and not blacklisted, so I’m lost?


If you can get no Activation Lock unlock, or get a blacklisted device, and can get no refund, then you bought a forever-useless brick.


That means you got scammed.


The All Too Common SAD Reality of Buying a used iPad/iPhone - Apple Community


AFAIK, there’s only one actual service that can check the blacklist, or your carrier can check. I would not trust the rest of the online services.


CTIA is the industry group in this area:

https://www.ctia.org/consumer-resources/preventing-device-theft


and they run a checking service here:

https://stolenphonechecker.org/spc/


Other websites may well collecting valid IMEIs for spoofing, without even looking anything up, for instance.


And a phone can be added to a blacklist after purchase, as is common with some scams. Those that have some sort of theft or loss coverage, for instance. This makes blacklist checking less than useful.

Dec 4, 2023 7:31 AM in response to Tosindamu

Tosindamu wrote:

How can I sign in in my iphone 7

My apple id was disabled


There are various causes of a disabled Apple ID.


One of the most common: If you see a message that says your account has been disabled in the App Store and iTunes Store, contact Apple Support for help. 


There is nothing you can do to clear a message that the Apple ID is disabled in the App Store and iTunes Store, other than directly contacting Apple using that blue-text link.


Some of the other causes:


If your Apple ID was disabled for another reason:

If your Apple ID is locked or disabled - Apple Support


If you are encountering some other lock, such as a forgotten device passcode, here are steps and info for some of those:

How to Unlock an iPad or iPhone? - Apple Community



Dec 9, 2023 10:24 AM in response to mitchtanaka

mitchtanaka wrote:

i need to creat new apple id this phone was use with my sister alisher so sh, dead and i need to use the phone


I'm sorry for your loss.


Apple provides a procedure to request access to a deceased person's account. You will need a death certificate and probably also a court order.


How to request access to a deceased family member's Apple account - Apple Support



Jan 13, 2024 2:17 PM in response to SyedMashhood

SyedMashhood wrote:

My phone is disable from me i want to open my phone i give u all information of my phone like apple id apple id password old passcode but plz unlock my phone


if your iPhone is showing as unavailable or as disabled, here is what to do:

If you forgot your iPhone passcode - Apple Support

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support



Mar 28, 2024 7:42 AM in response to bottusrikanth

bottusrikanth wrote:


bottu192 wrote:

how I open my iPhone
iPhone locked to owner
plese help me?
my ipohne 6s locked please resoleve promble ,it will not be usable without that information.


Activation Lock is intended as a theft deterrent, and is intentionally difficult to bypass. We can’t help, and Apple won’t help without being provided with convincing proof of ownership.


An iPhone or iPad with Activation Lock is indistinguishable from a lost or stolen device, if not actually lost or stolen.


Return it for a refund if the seller is still around, or recycle it. If you acquired this used and the seller has disappeared and as is all too common, then you got scammed, and now own an expensive and useless brick that’s eventually headed for recycling.


The All Too Common SAD Reality of Buying … - Apple Community


For recovering access to your own Apple ID, if you are the holder of the Apple ID associated with the Activation Lock:

If you forgot your Apple ID password - Apple Support

If you forgot your Apple ID - Apple Support

Apple’s I Forgot Service

How to use account recovery when you can’t reset your Apple ID password - Apple Support

Contact Apple for help with Apple ID account security - Apple Support

Apr 8, 2024 6:14 PM in response to jerado208

jerado208 wrote:

How do I unlocked my iPhone 13 it locked to owner


Activation Lock is intended as a theft deterrent, and is intentionally difficult to bypass. We can’t help, and Apple won’t help without being provided with convincing proof of ownership.


An iPhone or iPad with Activation Lock is indistinguishable from a lost or stolen device, if not actually lost or stolen.


Return it for a refund if the seller is still around, or recycle it. If you acquired this used and the seller has disappeared and as is all too common, then you got scammed, and now own an expensive and useless brick that’s eventually headed for recycling.


The All Too Common SAD Reality of Buying … - Apple Community


For recovering access to your own Apple ID, if you are the holder of the Apple ID associated with the Activation Lock:

If you forgot your Apple ID password - Apple Support

If you forgot your Apple ID - Apple Support

Apple’s I Forgot Service

How to use account recovery when you can’t reset your Apple ID password - Apple Support

Contact Apple for help with Apple ID account security - Apple Support

Nov 20, 2023 2:46 PM in response to Dilma28

Dilma28 wrote:

iPhone SE locked to owner please help me to unlock


Activation Lock is intended as a theft deterrent, and is intentionally difficult to bypass.

Contact the owner. That owner is seemingly not you.

Which means this iPhone is effectively if not actually a lost or stolen device.

Until and unless the owner of this iPhone releases that lock, it will remain unavailable and useless.

We can’t help you, and absent proof sufficient to convince Apple of your ownership, Apple won’t.

How can I unlock my Apple ID without the phone number I used to sign in

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