After resetting my iCloud password and MacBook Pro password. The Ventura OS asks me to also enter my iPhone Passcode. The dialog box does not accept any keyboard entries at all. What is the problem with this? I can use my keyboard everywhere else.
This happens with an external keyboard and with the laptop keyboard too.
MacBook Pro 14″, macOS 13.0
Hello deangardner99,
First, check to see if a box asking you to input the passcode for your iPhone is showing on your iPhone as well. If it is, input the passcode there and check to see if this helps resolve the issue. If not, these steps may help with resolving the issue, as they address the steps you need to follow after resetting your Apple ID password: What to do after you change your Apple ID or password - Apple Support. Since you're using multiple devices, you'll want to follow the steps under the sections related to each device type that you have on each of your devices.
We hope this information helps you out.
Best wishes!
Hello deangardner99,
First, check to see if a box asking you to input the passcode for your iPhone is showing on your iPhone as well. If it is, input the passcode there and check to see if this helps resolve the issue. If not, these steps may help with resolving the issue, as they address the steps you need to follow after resetting your Apple ID password: What to do after you change your Apple ID or password - Apple Support. Since you're using multiple devices, you'll want to follow the steps under the sections related to each device type that you have on each of your devices.
We hope this information helps you out.
Best wishes!
Resetting iCloud with Passcode for your iPhone does not accept any key entries
