Convert Rich Text to Plain text destroy body formatting

This is new since Ventura.

Reply to an e-mail and converting from rich text to plain text creates a totally destroyed email body.

The conversion convert tabulations into spaces, carriage returns disappear.

It even shows lines of HTML codes at the beginning of the e-mail...


This is really annoying, odd and wrong.


See the 2 screen-shots attached, first one is how it shows in rich text, second is how it is converted in plain text (Arial font).


Plain text should be the most simple and basic form... it is a mess instead.


Mac Studio (2022)

Posted on Mar 30, 2023 11:56 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 7, 2024 8:06 AM

My work-around:


Get WordService from Devon Technologies on the Mac App Store. It is free.

Then change the Mail setting so that you reply to HTML messages with HTML.


Then, for each HTML message that you want to reply to:


  1. Give the "Reply" command by mouse or keyboard.
  2. Select all the text in the message.
  3. Re-format the text by using the keyboard shortcut (command + &) from WordService. This step replaces Apple's bad formatting conversion.
  4. Convert the message to plain text by using the keyboard shortcut (command + shift + t) in Mail.


Having to do it is annoying, but it takes only a few seconds.


I have also complained to Apple and encourage everyone else to do it too:

Feedback - Mail - Apple



19 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Convert Rich Text to Plain text destroy body formatting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.