"Prepare for new iPhone is not available because this iPhone or Apple ID is being managed."

just got this message when trying to do a reset Well, hallelujah, maybe people will finally believe me when I say I'm hacked.


We're all impressed, Fauris.


[Re-Titled by Moderator]

iPhone XR

Posted on Mar 31, 2023 3:06 PM

Question marked as Top-ranking reply

Posted on Apr 4, 2023 2:34 PM

Hello poison-apple,


We would like to see how we can help you with this unexpected error. This indicates the iPhone was issued by a company, shool or other organization. You would need to refer to them in this case for help updating. Check out this link for more information about how device management profiles work: Intro to mobile device management profiles - Apple Support


Cheers!

7 replies
Question marked as Top-ranking reply

Apr 4, 2023 2:34 PM in response to Community User

Hello poison-apple,


We would like to see how we can help you with this unexpected error. This indicates the iPhone was issued by a company, shool or other organization. You would need to refer to them in this case for help updating. Check out this link for more information about how device management profiles work: Intro to mobile device management profiles - Apple Support


Cheers!

Apr 6, 2023 10:10 AM in response to Sean_B1

this iphone was purchased by me and has never been affiliated with any school or employer - at least not legally....fraudulently, through hacking, perhaps, but certainly that information is not able to be seen on my end.

Apr 6, 2023 10:21 AM in response to Sean_B1

i first realized my privacy was compromised in 2006, when i was made aware by an apple employee at the genius bar that my macbook had a keylogger on it. several devices since then, both apple and android, have been hacked, as have apps, browsers, and various accounts of mine, many of which i've lost access to. i know who is hacking me, yet have failed to get help from local law enforcement, the fbi, or anyone else. i have had no privacy for years.

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"Prepare for new iPhone is not available because this iPhone or Apple ID is being managed."

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