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External hard drive not mounting after Ventura update

Is anyone else having problems mounting their external hard drive after the software update (Ventura 13.3)?

Posted on Apr 1, 2023 3:26 AM

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Posted on Jun 26, 2023 4:50 AM

I've had the same issue with 2 different Seagate NTFS drives. With my first drive (a 4TB drive), I spent a fair amount of time troubleshooting the issue last night, and while the drive was still functioning in Windows, I accidentally made things worse when trying a terminal command from a support forum, which now means the drive isn't accessible in Windows either. I've had to purchase recovery software for $70+ to recover my files now. I was beginning to think that the issue was with the drive, but today I connected my 1TB Seagate NTFS drive and had the same issue - drive not connecting via Paragon NTFS for Mac, even after updating to Ventura 13.4.1. and updating Paragon NTFS to 15.9.329. The drive is accessible in Windows. I can however access my Seagate Expansion drive.


I am bitterly disappointed with Apple on this one:

  • The issue means I can't access my older Seagate drives
  • The issue also resulted in me inadvertently corrupting my most important drive, trying to troubleshoot something that is clearly the result of a poor update from Apple.
  • I now have the painstaking task of recovering all 1TB of files on my corrupted drive.


My recommendation if you have this issue, is to backup your drive, format it for Mac OS, and then copy the files back onto it... because who knows when the drive won't work on Mac anymore.

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External hard drive not mounting after Ventura update

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